This page summarizes information on the Contact API endpoints that Act-On Software offers to developers and customers. You can click through to find details on each endpoint. For related APIs, take a look at the list APIs and the reporting APIs. For questions, please post to our developers forum.
All API calls to Act-On Software should be made to the "https://api.actonsoftware.com" base domain.
Customers wanting to access our API via our gateway in the EU can use this link:
"https://api-eu.actonsoftware.com"
| Method Name | Endpoint | Description |
| Add a Contact | POST /api/1/list/{id}/record | Add an individual contact to a list in Act-On. |
| Get Contact History and Score | GET /api/1/list/{listid}/record/{recordid}/facts | Get a contact record's activity facts and scores. |
| Get Contact Record | GET /api/1/list/{listid}/record/{recordid} | Download a contact record from a specific list in your account. |
| Update Contact by Record ID | PUT /api/1/list/{listid}/record/{recordid} | Update a contact in a list by record ID. |
| Update Contact Record by Email | PUT /api/1/list/{listid}/record?email={emailaddress} | Update an existing record or insert a new contact record by email address. |
| Delete a Contact | DELETE /api/1/list/{listid}/record/{recordid} | Remove an individual contact in a specific list in Act-On. |
| Get Subscription Categories | GET /api/1/subscription/category | Get the account subscription categories. |
| Get Opt-Outs by Subscription Category | GET /api/1/subscription/optout | Download list of records specifically opted out of a specific category |
| Update Subscriptions by Email | PUT /api/1/subscription/optout | Add/remove record to/from specific subscription category. |
| Get Opt-In Subscriptions by Email | GET /api/1/subscription/category | Get a list of subscription categories a contact has explicitly opted into |
| Set Multiple Subscriptions by Email | PUT /api/1/subscription/setcategories | Add/remove individual records from multiple subscription category by email address. |
| Get Contact Based on Cookie or Email | GET /api/1/list/lookup/{listID} | Gets contact record from list based on cookie ID and/or email address. |
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