Frequently Asked Questions

To get started with API access and authentication, please see our frequently asked questions page.


Act-On User Community

To get help with development strategies and techniques, reach out to our community in Act-On Connect. You can post questions, comments, and ideas related to the Act-On Software APIs and get guidance from Act-On and other developers about API usage.

Act-On Developer Community

Act-On Technical Support

To resolve bugs in Act-On's APIs, contact our support team.

Our team supports situations where the API response you are receiving does not match what is listed in our documentation. If a standalone tool such as Postman can be used to get the desired response, our API is working as expected and we are not able to provide support.

Our team does not support custom code. For help with custom integrations, contact your account owner about a Professional Services engagement.

Contact Act-On Support